My natural curiosity has cultivated a true passion for audience analysis and human behavior research. Sales data and anecdotal feedback are not enough. Quality consumer research will help you acquire new business, increase your following, and connect with brands you admire.
I take a three-pronged approach to audience research using a combination of behavioral metrics, customer attitudes, and peer and competitor benchmarking to understand audience perceptions comprehensively and inform future brand and content strategy.
Let’s Find Answers
Review Metrics
What the numbers tell us
Let’s take a look at the information you already have comprehensively – sales data, website traffic, communications, and social media metrics – what do they tell you about the strengths and weaknesses in your existing brand perceptions.
Listen & Learn
A look behind the curtain
Human beings are motivated by so much more than can be quantified with data. Through in-depth interviews, focus groups, and thematic and sentiment analyses, you start to understand the “why” behind the numbers and see growth potential.
Benchmark
Keeping up with the Joneses
In the online marketplace, it is a challenge to find your niche. Productive, unfiltered comparison with peers and competitors can fuel your energy, and distinguish your business from those competing for your audience’s attention.
hailee tavoian 